Terms and conditions

By accessing the azeitesdocobral.com website, the user acknowledges and accepts without reservation the following conditions of access and use:

  1. With regard to the user and client it is the duty of the user of the website azeitesdocobral.com to act in good faith in the various actions that may be carried out from the website, respecting the applicable legislation, in particular with regard to the Copyright and Rights Law Code Industrial Property Code and the Law on Computer Crime. The user is responsible for making decisions regarding the purchase order, based on the information available on the website azeitesdocobral.com, based on the contents available at the time of ordering / purchase. The user, when making the decision to start a process of ordering one or more articles made available on azeitesdocobral.com, acknowledges that he / she is solely responsible for the triggered purchase actions, however it is always possible to cancel or change the data through the contacts of customer support available on the azeitesdocobral.com website. Notwithstanding these online ordering procedures, azeitesdocobral.com reserves the right to telephone confirmation of the order, through the telephone numbers provided by the client user. By client user is understood the one that finishes the ordering process, following the 4 steps referred in the website azeitesdocobral.com.
  2. Regarding content and information, the information and content available to users on the website azeitesdocobral.com, including texts, images and other visual elements are the exclusive property of azeitesdocobral.com, excluding content provided by suppliers or advertisers who identify themselves as such and whose information is their sole responsibility. The contents presented from possible links on the website azeitesdocobral.com, are the sole property and responsibility of the respective owners. Azeitesdocobral.com reserves the right to change without notice the conditions of use or other regulations published on the website. Therefore you should regularly consult the conditions of use or other regulations, as the continued use of the website presupposes the unreserved acceptance of the changes made to them and the subjection to the most recent version.
    Step 1 – shopping cart, with the articles to order;
    Step 2 – shipping address;
    Step 3 – mode of submission + mode of payment;
    Step 4 – Order confirmation.
  3. At registration and identification the user acknowledges that he / she is responsible for creating, changing and maintaining his / her identification, including password or other security mechanisms. The user undertakes to respect the conditions of use present on this website and to assume responsibility for damages resulting from the the conditions set forth herein.
  4. Regarding the company, azeitesdocobral.com is not responsible for any delay, suspension or interruption of the information present on the website caused by problems beyond its responsibility. Azeitesdocobral.com is not liable to the user or any other third party for damages, losses, costs, damages resulting from the inaccuracy of data or other information provided by the website. Azeitesdocobral.com is not responsible for any decision made by the user or third parties based on the information provided by the website, even if these are incorrect. Azeitesdocobral.com may deny access to any user, without prior notification, if it considers that the use made by the user in any way violates the conditions of use of the website.

Identity of Supplier and Customer Service azeitesdocobral.com is a registered domain of azeitesdocobral.com: Azeites do Cobral, Lda. – Headquarters: S. João nº6 / 3405-166 Lagares da Beira – Oliveira do Hospital – Email: info @ azeitesdocobral.com

  1. Delivery conditions: Orders will be delivered at any point in the Portuguese national territory (Mainland and Autonomous Regions), through the delivery service of CTT Expresso – or Carrier to be designated, with the delivery value identified in the order and detailed in the delivery times option. The delivery services guarantee that if the customer does not have anybody at the delivery address to receive their order, it will be in the CTT offices of the area of ​​the indicated address within the deadline established by that entity, and in the case of carrier, will contact the by the means it deems most convenient to proceed with the scheduling of delivery. The average delivery time for orders, unless broken stock, is 3 working days for the Mainland and 6 working days for the Autonomous Regions*, provided that orders are made until 12 pm.*
    Note: For the islands of the archipelago of the Azores it will take a period of between 7 and 15 working days. The value of the postage presented in the order is merely identifiable, and can not be considered definitive, so that the customer will always be contacted after the execution of the order if this value changes in relation to the indicated one.
  2. Methods of payment: You can choose to pay your purchases in two ways: – Prepayment: bank transfer to IBAN: PT00000000000 corresponding to the total value of the order (item (s) + shipping costs).
  3. Right of withdrawal, return or cancellation: You can make the return / withdrawal of the contract in the following situations: Up to 15 days after the delivery – having to do so, contact the telephone with azeitesdocobral.com, and must be provided with the order data and respective proof of purchase and indicate if you want the exchange or refund. The returned items must be in perfect condition, complete and properly packed in the original packaging and without any signs of effective use. The costs of shipping and / or return are the responsibility of the customer. Cancellations or refunds do not apply in the following situations, provided by law: – Provision of goods made according to specifications of the consumer or manifestly personalized or that, by their nature, can not be resubmitted or are likely to deteriorate or perish quickly.
  4. Items characteristics: The characteristics of the products are always described in the catalog and accessible at the time of ordering. Azeitesdocobral.com is not responsible for any errors published on the website. The photos may not match the description. Prices and specifications are subject to change without notice. Articles published for sale on the website azeitesdocobral.com are limited to existing stock.
  5. Pricing validity periods:  Prices are valid until the time of order submission on the website or by telephone. From this moment on, they may undergo changes without prior notice. Applicable law and jurisdiction. The present conditions of use are governed by the Portuguese Law and Jurisdiction, and the resolution of any conflict arising from the provision of services subject to the present conditions of use will be the responsibility of the courts of the County of Oliveira do Hospital.